DenaliWorkStackSoftware for small businesses
Describe the problem

Ongoing support

Once it’s built, we can run it for you.

Software, websites and networks don’t stop needing attention when they’re finished. If you’d rather not think about any of it, we’ll keep what we built running, and tell you when something needs a decision.

  1. 01Every software build

    Works as agreed, or we put it right

    Before we build, we agree what the software will do. For 120 days after you sign it off, if anything doesn’t work the way we agreed, we put it right at no cost. New ideas and changes of plan are welcome too; they’re quoted as new work.

    • 120 days from sign-off
    • Measured against what we agreed
    • At no cost

  2. 02From $49 a month

    Website hosting, care included

    Your website on our servers, with a secure connection, updates, a check every month, and small changes whenever you ask. No hosting account for you to manage.

    • Changes from your editor
    • Every version kept
    • A monthly check

  3. 03

    Software care

    Once the 120 days are up, someone who knows the system keeps it hosted, updated, secure and backed up. If you want it to keep growing, new features become a monthly arrangement, priced for what you want built.

    • Hosting, ours or yours
    • Updates and security
    • Backups tested by restoring them
    • Continuing development, if you want it

  4. 04

    IT, looked after remotely

    Computers, networks, servers and backups, new or the ones you have, kept updated and secure from a distance, with a short report each month.

    • Updates on schedule
    • Monitoring
    • A monthly report

Every month

We check, so you don’t have to wonder.

Every site and app we host gets the same health check each month. If anything needs a decision, you hear about it from us, in plain words, before your customers notice.

  1. UptimeEvery address answers, over a secure connectionchecked
  2. SpeedPages still load fast on a phonechecked
  3. PagesNothing in the sitemap is broken or missingchecked
  4. FormsMessages still arrive where they shouldchecked
  5. RenewalsDomains and certificates aren’t about to lapsechecked
  6. SearchNothing is accidentally hidden from Googlechecked

How support works

Remote, by request, on a schedule.

Ask from inside your site’s editor or by email, and we handle it remotely. Routine work like updates, checks and backups happens on a schedule rather than when something breaks, which is why things stay reliable. And you always deal with someone who knows your setup.

Website hosting and care
From $49 a month
Software care
Quoted with the build
IT
Quoted for your setup

Next step

Want someone to keep it running?

Tell us what you have and where it runs. Within one working day you’ll hear how we’d look after it, and what that would involve.

Describe the problemor email sales@denaliws.com